Relationship Manager

Petpooja · India

Roles and Responsibilities:

● Drive sales of Petpooja Retail POS (Invoice by Petpooja) along with Payroll, Task, and

Purchase Apps across horizontal markets beyond the F&B industry (e.g., retail, salons,

grocery stores).

● Actively generate sales leads from the market, approach B2C businesses, and onboard them

with Petpooja solutions.

● Build and maintain strong relationships with business owners; provide market insights and

offer relevant solutions to enhance their operations.

● Sign contracts with new clients, handle inbound inquiries, and support existing clients by

conducting promotional and marketing activities to expand the customer base.

● Manage sales operations including administrative tasks, performance reporting, process

optimization, and sharing insights with senior management to strengthen client relationships

and improve customer service.

● Strategize and execute plans to achieve monthly sales and customer acquisition targets,

including daily visit and demo count goals.

● Confidently handle client interactions on the field as the first point of contact and effectively

communicate Petpooja’s offerings and value proposition.

● Represent Petpooja’s brand values in the market and uphold its reputation through

professionalism, integrity, and customer-centricity.

Additional Qualification and Skills:

● Bachelor's degree is preferred .

● Professional experience of 1-3 years in Sales.

● Problem-solving attitude

● Customer-oriented mindset

● Knowledge of customer relationship management (CRM) practices

● Influencing Skills

● Presentability is required

● Fluent in communication