Human Resource Director

Human Resources Director 190 Personnel · Grand Rapids, Michigan · On-site · Full-time

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
About the role190 Personnel is a personnel company supporting a portfolio of related businesses in telecommunications, market research, political services, and hospitality across the United States and the U.S. Virgin Islands, with roughly 200 employees in total. We are looking for a Human Resources Director to own HR and benefits programs across those companies.
This is a long-term, in-office position reporting directly to the CFO and working closely with the COO and Payroll Director. Payroll processing and new hire onboarding are owned by those teams. You will coordinate with them, not run those functions yourself.
We have spent the last few years building our own AI tools to take repetitive work off our team's plate. The person in this seat will use those tools every day and help us decide what to build next. You do not need a technical background, but you do need to be curious, comfortable with new software, and willing to change how you work when a better way shows up.
What you'll doHuman ResourcesServe as the central point of contact for people questions across all entities, escalating to the CFO and COO as neededManage full-cycle recruiting, from technical roles to high-volume hospitality staffingAdvise leadership on employee relations, performance management, and organizational developmentMaintain employee rosters, records, handbooks, and HR policy documentation across entitiesEnsure compliance with federal, state, and USVI labor laws, and manage state tax registrations and related compliance
Benefits and InsuranceAdminister group health, dental, vision, 401(k), and ancillary benefits, including setup, enrollments, changes, and terminationsRun open enrollment end to end, including communications, meetings, and carrier deadlinesAct as the liaison with brokers and carriers on renewals, plan design, billing questions, and eligibility issuesHandle COBRA administration, qualifying life events, and eligibility trackingCoordinate with the CFO and Payroll Director on benefit deductions, carrier billing reconciliation, and cost reporting
AI and Process ImprovementUse our internal AI tools for drafting, document handling, compliance tracking, and reportingFlag repetitive work that could be automated and help test new tools before they roll out to the teamHelp other employees adopt these tools as part of their normal workflow
What we're looking forBachelor's degree in HR, Business, Accounting, or a related field, or equivalent experienceProven experience as an HR Manager, HR Director, or HR Business Partner, ideally across multiple entities or industriesWorking knowledge of health insurance administration, including enrollment, carrier coordination, COBRA, and open enrollmentSolid understanding of employment law and HR best practicesComfortable with new and constantly changing technology, including AI toolsStrong organization, attention to detail, and the ability to juggle many priorities at onceClear communicator who builds relationships at every level of the organizationWorks well under pressure and looks for better ways to get things doneComplete discretion with confidential employee and company information
DetailsFull-time, in-office in Grand Rapids, Michigan. xzbcwsv We are hiring for the long haul and want someone who plans to grow with us for years to come.