Business Development Manager - Freight Forwarding

GOODRICH MARITIME PVT. LTD · Mumbai metropolitan region, India

Job Role & Responsibilities: To drive freight forwarding revenue growth by acquiring new customers, managing key accounts, and promoting ocean, air, and logistics solutions in line with company targets.

1. Business Development

• Identify and develop new business opportunities for Ocean Freight, Air Freight, and Logistics services.
• Build and maintain a strong sales pipeline across priority trade lanes.
• Conduct market mapping and competitor analysis within the China market.
• Achieve assigned sales and GP targets.

2. Key Account Management

• Manage and grow relationships with existing customers.
• Conduct regular customer visits and business reviews.
• Cross-sell and upsell value-added services.
• Ensure high customer retention and satisfaction.

3. RFQ & Pricing Coordination

• Handle RFQs in coordination with pricing and product teams.
• Prepare competitive quotations and commercial proposals.
• Negotiate rates, contracts, and service terms with customers.
• Monitor market freight trends and adjust strategy accordingly.

4. Market & Trade Lane Focus

• Develop business on key China trade lanes
• Work closely with overseas offices and network partners.
• Support agency and liner relationships where relevant.

5. Internal Coordination

• Work closely with operations, customer service, and finance teams for smooth shipment execution.
• Support issue resolution and escalation management.
• Ensure SOP adherence for key accounts.

Experience Required:

• 8–12 years of experience in Freight Forwarding / Logistics
• Minimum 4–5 years in Business Development / Sales / Key Account Management
• Strong exposure to international trade lanes and pricing

Qualification Required:

• Graduate (Mandatory – any discipline)
• MBA / Postgraduate in Sales, Marketing, Supply Chain, or International Business (preferred but not mandatory)