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Technical Support Engineer ( Voice and Non - Voice)

Movate · India

FULL TIME

Job Description

Dear Candidate,

Greetings from Movate technologies formerly known as CSS Corp!

Location : Movate , Ground Floor , Ambit IT Park, No. 32A & B, Ambit Park Road, Ambattur Industrial Estate, Chennai, Tamil Nadu – 600058

Contact : deepika.raju@movate.com or 8248500532

Please find below Job Description for your reference Job

Title: Technical Support Voice Process.

  • Work Location: Ambattur Chennai (Ambit IT Park)
  • Experience: Minimum 1 Year of Experience into Technical Voice Support.
  • Education Qualification. Any bachelor’s degree.

Roles and Responsibilities:

1. Assisting the US customers through Calls.

2.Should be capable of handling multiple Calls.

3.Should be hands on Experience in handling Us calls and technical issues

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1.Excellent Communication Skills both in Verbal and written communication.

2.Should have basic technical knowledge on, Router, modem, Ip Address, and basics of troubleshooting steps.

Perks and Benefits:

  • Both ways pick up and drop cab will be provided at the doorstep.
  • If people are relocating from Outstation they will get 10 days of accommodation from the company side.
  • Provident fund
  • Medical Insurance

#movate #technical support #customersupport #ambattur #immediate joiners #chennai #networking #international #voice process #chat support #email support #blended #SAAS #troubleshoot

Details

CompanyMovate
LocationIndia
TypeFULL TIME
Nichetech

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