Sr. Software Engineer - Java Developer and Support Job

<p>YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. </p> <p>At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. </p> <p><b>We are looking forward to hire Java Professionals in the following areas : </b> </p> <p><b>Java Developer and Support<br /> </b><b>Exp : 7+ Years<br /><br /> </b> </p> <p><b>Overview </b> </p> <p>We are seeking a skilled Application Support &amp; Development Engineer to provide ongoing support and contribute to development initiatives. The role involves handling production support tickets, collaborating on incident resolution, and contributing to project-based development work when not engaged in support activities. </p> <p><b>Key Responsibilities </b> </p> <p><b>Application Support </b> </p> <li>Manage and resolve tickets (primarily P3 and P4 priority) for 2025–2026. </li> <li>Handle non-urgent support requests received via </li> <li>Phone </li> <li>Email </li> <li>Microsoft Teams </li> <li>Azure DevOps </li> <li>Log and document all support activities in SNOW and Azure DevOps to maintain a knowledge base for future reference. </li> <li>Participate in incident management and ensure timely resolution. </li> <li>Provide extended support beyond standard hours when working on active incidents. </li> <p><b>Development &amp; Project Work </b> </p> <li>Contribute to application development and enhancement tasks when not assigned to support tickets. </li> <li>Assist in migration, modernization, or project-based work as needed. </li> <li>Collaborate with cross-functional teams to deliver project milestones efficiently. </li> <p><b>Work Schedule </b> </p> <li>Support Window: 8x5 model (8 hours/day, 5 days/week) </li> <li>Primary Working Hours: 7:00 AM – 3:00 PM CST </li> <li>Flexibility required to extend hours during active incidents or critical support situations. </li> <p><b>Required Skills &amp; Qualifications </b> </p> <li>Experience in application support and troubleshooting in enterprise environments. </li> <li>Familiarity with ticketing systems (SNOW and Azure DevOps preferred). </li> <li>Strong documentation and communication skills. </li> <li>Ability to manage multiple support channels simultaneously. </li> <li>Strong development experience in Java technologies and Angular is a plus. </li> <li>Ability to balance support responsibilities with development work. </li> <li>Exposure to AI-assisted development or migration projects is an advantage. </li> <p>At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. </p> <p><b>Our Hyperlearning workplace is grounded upon four principles </b> </p> <li>Flexible work arrangements, Free spirit, and emotional positivity </li> <li>Agile self-determination, trust, transparency, and open collaboration </li> <li>All Support needed for the realization of business goals, </li> <li>Stable employment with a great atmosphere and ethical corporate culture </li>