Telecom Software Support Engineer – RHEL

Work authorization: Must be authorized to work in the U.S. without current or future sponsorship

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$125,000 – $135,000 | Greater Newark, NJ (Hybrid – Tuesday & Wednesday Onsite)
We're partnering with an established telecommunications software company seeking a Telecom Software Support Engineer to support mission-critical production environments. This is an excellent opportunity for a strong Linux/RHEL professional who enjoys troubleshooting complex issues and working directly with customers.
Responsibilities● Troubleshoot Linux production environments and customer issues● Analyze logs, traces, and packet captures to identify root causes● Apply production fixes, upgrades, and patches● Create Methods of Procedure (MOPs)● Collaborate with customer engineering and internal development teams● Participate in scheduled maintenance windows
Requirements● 5+ years of Linux systems administration or production support experience (RHEL, CentOS, Ubuntu, etc.)● xzbcwsv Strong Linux troubleshooting skills● Solid networking knowledge (TCP/IP, DNS, routing)● Experience with Wireshark, tcpdump, or Linux log analysis● Strong communication and customer-facing skills
Preferred● SIP/VoIP experience● VMware vSphere● Bash/Shell scripting● Docker, AWS, or Kubernetes