Front Desk Receptionist

Springboard Academy · India

Company Description Springboard Academy is a premier educational institution focused on coaching aspirants for India’s IAS (Indian Administrative Service) and RAS (Rajasthan Administrative Service) exams. The academy offers comprehensive programs, expert mentorship, and a structured curriculum to support candidates throughout their preparation. Emphasizing personalized learning and effective study strategies, Springboard Academy uses regular assessments to help students excel in a competitive examination environment. An experienced faculty and support team foster a culture of knowledge, confidence, and resilience. The academy is dedicated to empowering learners who are pursuing a meaningful career in public service.

Role Description

• Handle student inquiries and counseling
• Manage front desk operations and visitor coordination
• Guide students regarding Civil Services courses and programs
• Coordinate with academic and administrative teams
• Maintain professional communication through calls, WhatsApp, and email

Qualifications

• Excellent spoken and written English
• Appeared for Civil Services (UPSC/RPSC) examination *or* MBA graduate
• Strong communication and counseling skills
• Good knowledge of the Civil Services examination process, syllabus, and preparation ecosystem
• Professional attitude, customer-centric approach, and strong organizational skills
• Dedicated, responsible, and eager to learn