Admissions Officer

GLOBAL CAMPUS ALLIANCE · India

Company Description Global Campus Alliance (GCA) is a global mobility company that connects individuals, institutions, and businesses with cross-border opportunities in education, travel, and international collaboration. GCA offers integrated services including international education guidance, visa support, global partnerships, career advising, and business consulting. The organization focuses on accessibility, transparency, and personalized support to help students, professionals, and organizations navigate international pathways with confidence. GCA aims to simplify global mobility while fostering meaningful educational, professional, and cultural experiences. As a trusted partner, GCA supports clients through every step of their international journey.

Role Description The Admissions Officer is a full-time, on-site role based in Thiruvananthapuram, responsible for guiding prospective students through the international admissions process. This role includes counseling applicants on program options and eligibility, reviewing application documents, and coordinating with partner institutions to ensure accurate and timely submissions. The Admissions Officer will respond to inquiries, provide clear information on admission requirements, visa procedures, and timelines, and maintain detailed records in admissions and CRM systems. Day-to-day tasks also involve conducting information sessions, collaborating with internal teams to improve processes, and delivering high-quality customer service to create a positive and supportive experience for all applicants.

Qualifications

• Candidates should possess strong Interpersonal Skills to build trust, engage diverse applicants, and collaborate effectively with institutional partners and colleagues.
• Candidates should possess Academic Counselling experience or knowledge.
• Candidates should possess excellent Communication skills in MALAYALAM & ENGLISH, with the ability to explain complex information clearly in spoken and written forms.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic, and solution-oriented support to students and families.
• Candidates should possess Education-related background or exposure, such as experience in academic advising, student services, or admissions within higher education.
• Relevant qualifications may include a bachelor’s degree in Education, International Relations, Business, or a related field.
• Beneficial skills include proficiency with CRM or admissions management software, strong organizational and time-management abilities, attention to detail, and fluency in English; additional languages are an advantage.