Account Manager / Team Lead

Centraprise · India

Role Overview

We are looking for an experienced Account Manager / Talent Acquisition Lead with 10+ years of hands-on experience in US staffing and talent acquisition . The ideal candidate should have strong expertise in recruiting for the US market, client engagement, account management, team leadership, and delivery management.

Key Responsibilities

• Manage and grow relationships with US clients , hiring managers, and key stakeholders.
• Own client requirements from intake through candidate placement , ensuring quality and timely delivery.
• Lead and mentor a team of US recruiters while remaining hands-on with recruiting and sourcing .
• Develop effective sourcing strategies for IT and technical positions across the US market.
• Review, screen, and qualify candidates based on technical skills, experience, location, rates, and work authorization.
• Manage interview coordination, submissions, feedback, offer negotiations, and onboarding.
• Track team performance, submissions, interviews, starts, closures, revenue, and margins.
• Conduct regular pipeline reviews and drive recruiters toward delivery targets.
• Build strong relationships with existing clients and identify opportunities for account growth and new requirements .
• Work closely with Business Development / Sales teams to understand client needs and support account expansion.
• Handle escalations related to candidates, delivery, rates, compliance, and client expectations.
• Train recruiters on US staffing processes, sourcing techniques, candidate qualification, and client-specific requirements.
• Ensure recruiters follow appropriate US staffing, documentation, and compliance processes.

Required Skills

• 10+ years of experience in US IT Staffing / Talent Acquisition.
• Strong hands-on experience recruiting for the US market .
• Proven experience managing and mentoring a team of US recruiters.
• Strong client engagement and account management experience.
• Excellent knowledge of US staffing models including W2, C2C, 1099, contract, contract-to-hire, and direct hire .
• Strong understanding of US work authorization and candidate qualification processes.
• Experience with LinkedIn Recruiter, job boards, ATS/CRM systems, and other sourcing platforms.
• Strong negotiation, communication, presentation, and stakeholder-management skills.
• Ability to manage multiple client accounts and priorities simultaneously.
• Strong understanding of recruiting metrics, delivery targets, revenue, and margins.

Preferred

• Experience managing strategic US staffing accounts.
• Proven track record of improving team productivity and placement numbers.
• Experience handling direct communication with US hiring managers and clients.
• Strong technical recruiting background across areas such as Cloud, Data, AI/ML, Java, .NET, DevOps, QA, and ERP .
• Ability to operate as both a hands-on recruiter and team/account leader .