Senior PMO Manager

Black Piano · India

Role Summary:

The Senior PMO will be responsible for establishing and governing project/program management standards across the organization, ensuring portfolio-level visibility, driving delivery discipline, and acting as a strategic advisor to leadership on project health, risks, and resource allocation. This role blends governance, mentorship, and hands-on oversight of complex, cross-functional programs.

Key Responsibilities:

• Own and continuously improve PMO frameworks, and governance processes across the organization
• Provide portfolio-level oversight — track status, budgets, timelines, risks, and dependencies across multiple concurrent projects/programs
• Partner with senior leadership and stakeholders to align project priorities with business strategy
• Lead risk and issue management processes; escalate critical risks with mitigation recommendations
• Drive resource planning and capacity management across project teams
• Establish and report on KPIs/metrics for project health, delivery velocity, and portfolio performance to leadership/steering committees
• Mentor and manage junior PMO analysts/coordinators and project managers
• Standardize reporting (status decks, dashboards, RAID logs) and ensure consistent stakeholder communication
• Lead change management and process improvement initiatives within the PMO function
• Support vendor/contract governance where projects involve external partners
• Facilitate steering committee meetings, gate reviews, and post-implementation reviews

Required Skills and Qualifications:

• Bachelor's degree in Business, IT, Engineering, or related field (Master's preferred)

• PMP, PRINCE2, or PgMP certification strongly preferred

• Proven experience running enterprise-level PMOs or large program portfolios

• Strong command of project management tools (MS Project, Jira, Smartsheet, Planview, or similar)

• Advanced proficiency in Excel/PowerPoint and dashboarding tools (Power BI, Tableau)

• Excellent stakeholder management and executive communication skills

• Strong analytical and risk-management capabilities

• Experience with Agile, Waterfall, and hybrid delivery models

• Ability to influence without direct authority across cross-functional teams

Good to have:

• Experience in IT services, Consulting businesses

• Familiarity with financial/budget management for large programs

• Change management certification (Prosci, etc.)

• Experience setting up a PMO function from scratch

Key Competencies:

• Strategic thinking with operational execution mindset

• Strong leadership and mentoring ability

• High attention to detail balanced with big-picture judgment

• Comfortable operating in ambiguity and driving clarity