Front Desk Clerk - AM-PM and Overnight positions StudioRes Marriott Raleigh North $15-17 per hour

Concord Hospitality Enterprises · United States

New Marriott hotel Opening Soon! Front Desk & Guest Care $15-17 per hour Overnight shift is higher wages Friday and Saturday or Saturday and Sunday availability hours required. Opening August 27th Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience, they can have by:

• Ensure an excellent first impression for all guests and potential guests.
• Offer assistance to guests and provide concierge service regarding hotel and the community.
• Ensure guests’ check-in and departure experience is warm and welcoming.
• Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
• Assist in processing laundry.
• Responsible to utilize and follow all Safety and Security procedures.
• Responsible for secure cash handling and processing procedures.
• Manage confidential information for the company and guests.
• Responsible for proper administration for key control.
• Routinely conduct property/security walks.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communications skills.
• Good organizational skills, detail oriented.
• Comfortable working in an environment that requires multitasking.
• Focused on providing exceptional customer service.
• Able to problem solve and resolve issues effectively and efficiently.