Key account sales specialist
Soft Suave Technologies · Chennai, India
Job Description
We’re looking for a dynamic and customer-focused professional who thrives in a fast-paced B2 B IT Service environment and enjoys managing strategic accounts across international markets.
Experience: 4+ years
Work Mode: In-office
Work Hours: 11:00 AM to 8:00 PM
What are we looking for?
Proven success in sales, account management, and client servicing, with a strong focus on B2 B environments. Extensive hands-on experience in managing and expanding client accounts across the US, Europe, and India, ensuring high satisfaction and repeat business. In-depth understanding of the complete sales cycle, including account planning, pipeline management, and accurate revenue forecasting. Proficient in using leading CRM platforms such as Salesforce, Hub Spot, and Zoho for efficient tracking, reporting, and client engagement. Demonstrated ability in preparing and delivering impactful sales proposals, contracts, and customized client presentations.Key Responsibilities:
● Act as the primary liaison for assigned accounts, building strong, trusted relationships with stakeholders across diverse regions and industries.
● Understand client business objectives and align tailored solutions to meet their evolving needs and drive mutual success.
● Boost revenue through effective upselling, cross-selling, and uncovering new business opportunities within existing client portfolios.
● Craft compelling proposals, lead contract negotiations, and close deals in collaboration with sales, legal, and delivery teams.
● Partner with internal departments—delivery, marketing, finance, and support—to ensure seamless onboarding and top-tier service delivery.
● Continuously monitor account health, analyzing key metrics, engagement levels, and satisfaction scores to ensure client retention and growth.
● Maintain accurate, up-to-date CRM records to support data-driven decision-making, pipeline visibility, and account planning.
Details
| Company | Soft Suave Technologies |
| Location | Chennai, India |
| Type | FULL TIME |
| Niche | finance |
| Experience | permanent |