Sr. Enterprise Account Executive - US West

Cyara · Remote, United States

As the global leader in AI-powered customer experience assurance, we help some of the worlds most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.

Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.
\Let’s get this one out the way immediately – hit your quota!
Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning.
Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives.
Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast.
Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities.
Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes.
Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders.
8+ years of proven SaaS sales experience.
~ Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies.
~ Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles.
~ Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization.
~ Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities.
~ Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits.
~ Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction.
~ Proficient in CRM tools, ie. Hubspot, Salesforce or other.

\Were building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity, collaboration, and continuous learning. Whether youre launching new ideas, solving complex problems, or learning from talented colleagues across the world, youll be surrounded by people who challenge and support you to do your best work.
Pair that with competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well-being, and youve got a workplace designed for both success and fulfilment.

Cyara’s Diversity, Equity, Inclusive and Belonging Statement:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. Were passionate about

Delivering Excellence

by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and

Innovate Boldly

, setting new standards and learning from every experience.

Integrity First

is our cornerstone, we value humility, authenticity, and respect for diversity, building trust in all we do. Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.