Technical Support Engineer

Job Brief: The Technical Support Engineer (TSE) E-Invoicing & Live Reporting is a key member of Avalara's customer support organization, responsible for supporting and building relationships across all ELR customers and ensuring compliance with local regulatory demands. In this role, you will serve as a technical contact for all customers using Avalara's E-Invoicing and Live Reporting (ELR) solution. You'll be accountable for delivering timely, expert technical support and an exceptional customer experience, while acting as a trusted partner in helping customers meet complex regulatory requirements. You'll work closely with internal teams across product, engineering, compliance, and support to resolve technical issues and advocate for your customers' needs in a 24x