Recruiting Operations and Transformation Lead

# Recruiting Operations and Transformation LeadGusto Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid Full-timeFull-timeHuman Resources---## About this roleGusto is hiring a Recruiting Operations and Transformation Lead (Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid). This is a hybrid HR & people role listed on the official Gusto careers site.About the Role:AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.Key Responsibilities:• Established a transformation roadmap for Recruiting operations• Identified and delivered measurable improvements in key candidate and hiring lifecycle processes• Reduced manual work through workflow redesign and automation• Improved candidate experience effectiveness and satisfaction• Increased operational visibility through standardized metrics and dashboardsRequirements & Details:• Lead the team responsible for candidate-facing support and experience across the hiring journey• Partner with People Tech to evaluate and deploy modern technology solutions or replace current solutions where needed• Improve service delivery through knowledge management, self-service, case management optimization, and interview/scheduling process improvements• Develop candidate experience metrics and continuously improve satisfaction and time-to-fill outcomes• 10+ years of experience in Recruiting Operations, Talent Acquisition Operations, Business Operations, Process Excellence, Consulting, or related fieldsJob Type: Full-timeWork Mode: HybridApply directly on the Gusto careers page using the Apply button.
#J-18808-Ljbffr