Customer Sales Representative

OPTLinkHub · Lahore, Pakistan

Role Description The Customer Sales Representative role at OPT Link Hub is a full-time, on-site position based in Lahore. The Sales Representative is responsible for identifying and engaging prospective clients, understanding their IT and BPO needs, and presenting tailored service solutions across offerings such as call center support, back-office services, and digital marketing. Day-to-day tasks include generating and qualifying leads, conducting sales calls and in-person meetings, delivering presentations and proposals, and managing the end-to-end sales cycle from initial contact to contract closure. The role also involves maintaining relationships with existing clients, coordinating with internal service teams to ensure smooth onboarding, and meeting or exceeding assigned sales targets and performance metrics. The Sales Representative is expected to maintain accurate records in CRM tools, provide regular sales reports, and represent the company professionally at events and client visits.

Qualifications

• Strong skills in lead generation, prospecting, and pipeline management to effectively identify and qualify new business opportunities.
• Demonstrated ability in consultative selling, solution-based sales, and client relationship management within services or technology sectors.
• Effective communication, negotiation, and presentation skills, with the ability to explain complex IT and BPO solutions in clear, business-focused terms.
• Experience using CRM software and basic productivity tools (e.g., spreadsheets, word processing, email) to track activities and prepare proposals.
• Knowledge or understanding of IT services, BPO, call center operations, and digital marketing concepts is highly beneficial.
• Strong organizational and time-management skills, with the ability to handle multiple opportunities and deadlines simultaneously.
• Ability to work on-site in Lahore, collaborate with cross-functional teams, and adapt to a fast-paced, target-driven environment.
• Prior experience in sales, business development, or account management is preferred; a relevant diploma or degree in Business, Marketing, or a related field is an advantage.