Customer Support Specialist

Hiring: Customer Support Associate – Backend | Jaipur We are looking for a Customer Support Associate (Backend) to join our Steno Process in Jaipur. Position Details Position: Customer Support Associate – Backend Process: Steno Experience: 6 months (Mandatory) Location: Jaipur Working Days: 5.5 days/week Shifts: Rotational Shifts & Rotational Offs Key Responsibilities Handle customer queries and provide timely and accurate resolutions. Manage backend support activities related to billing and invoicing. Process and verify invoices, billing details, and related documentation. Identify and resolve billing discrepancies and customer concerns. Coordinate with internal teams for effective query resolution. Maintain accurate records of customer interactions and transactions. Follow company policies, quality standards, and defined processes. Meet assigned productivity, quality, and turnaround-time targets. Eligibility & Requirements Graduate in any discipline. Minimum 6 months of relevant experience in customer support/backend operations. Billing & Invoicing experience is preferred. Excellent verbal and written communication skills. Good understanding of billing and invoice-related processes. Basic computer proficiency and ability to work with backend systems. Strong attention to detail and problem-solving skills. Comfortable working in rotational shifts. Interested candidates can share their updated resume at: Location: Jaipur Hiring JaipurJobs CustomerSupportJobs BackendSupport CustomerSupport BillingJobs InvoicingJobs BPOJobs ImmediateHiring JobOpening JaipurHiring CustomerService