Director, HR Operating Office & Compliance, AMER

dentsu · United States

Job Description: This HR/Ethics & Compliance role connects strategy to execution by combining HR transformation, operations, governance, compliance, audit readiness, controls, policy enablement, and AI/technical deployment. It serves as a practical operating bridge across HR leadership, Compliance, and cross-functional partners. Experience Key Responsibilities

• Ensure HR and Ethics & Compliance priorities are translated into clear processes, routines, accountabilities, and measures of success.
• Drive operational excellence by standardizing, simplifying, documenting, and improving HR and Ethics & Compliance processes, controls, and service delivery practices across the function.
• Provide strategic direction and implementation guidance to the Americas Ethics & Compliance program, enabling the Ethics & Compliance team to deploy initiatives through executive messaging and outreach, initiative prioritization, data-driven measurement of process and program effectiveness, and utilization of new technology and AI functionalities across the organization.
• Lead HR transformation initiatives, including process redesign, technology enhancements, automation, self-service solutions, outsourcing opportunities and new ways of working that improve effectiveness and the employee and manager experience.
• Develop metrics, dashboards, executive reporting, and governance updates that convert operational performance, compliance findings, risks, and trends into actionable and measurable insights.
• Lead cross-functional programs and strategic initiatives with strong governance, stakeholder engagement, change management, risk tracking, and delivery discipline.
• Influence senior stakeholders and drive adoption of consistent processes, tools, controls, governance expectations, and ways of working.
• Lead and develop team members where applicable, fostering accountability, collaboration, operational discipline, and continuous improvement.

• Significant experience in HR Operations, HR Governance, HR Compliance, HR Transformation, Program Management, or related discipline.
• Experience providing strategic direction and implementation guidance to Ethics & Compliance, Legal, Risk, or Audit programs, including stakeholder communications and process and effectiveness measurement.
• Experience operating in complex, matrixed, or global organizations and influencing outcomes across multiple stakeholder groups.
• Demonstrated ability to build governance mechanisms, strengthen controls, improve service delivery, and drive consistent execution of HR priorities.
• Experience leading large-scale projects, transformation efforts, change initiatives, and operational improvement programs.
• Strong capability in executive communication, stakeholder management, problem solving, project planning, and risk management.
• Experience using HR systems, data, reporting, dashboards, and insights to inform decisions and improve operational performance.

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.