Business Development Manager
NxtWave · India
FULL TIME
Job Description
<p><b> Business Development Manager </b></p><p></p><p><b> About the Role </b></p><p></p><p> NxtWave is seeking a professional and execution-focused Business Development Manager (BDM) to manage and coordinate relationships with Admission Consultants (ACs) across assigned regions. </p><p> The ideal candidate will be responsible for handling consultant communications, driving engagement, managing operational workflows, supporting conversions through demos and follow-ups, and ensuring strong coordination between consultants and internal teams. </p><p> This role requires strong communication, stakeholder management, operational discipline, and team coordination capabilities. </p><p><b> Key Responsibilities </b></p><p><b> Admission Consultant (AC) Management </b></p><ul><li> Manage relationships with assigned Admission Consultants (ACs). </li><li> Act as the primary point of contact for consultant communication and operational support. </li><li> Build long-term engagement and maintain strong professional relationships with consultants. </li><li> Ensure consultants are aligned with company processes, policies, and admission workflows. </li></ul><p><b> Communication & Coordination </b></p><ul><li> Handle daily calls, emails, and follow-ups with Admission Consultants. </li><li> Coordinate with internal counselling, operations, and admissions teams for smooth execution. </li><li> Resolve consultant queries, escalations, and operational challenges promptly. </li><li> Ensure timely communication regarding admissions updates, documentation, and student onboarding. </li></ul><p><b> Demo & Business Support </b></p><ul><li> Conduct business presentations and platform demos for consultants when required. </li><li> Support consultants in understanding programs, offerings, admission procedures, and sales processes. </li><li> Drive consultant activation, engagement, and performance improvement initiatives. </li></ul><p><b> Team Handling & Operations </b></p><ul><li> Coordinate and supervise junior executives or support teams handling consultant operations. </li><li> Monitor daily activities, response quality, and workflow efficiency. </li><li> Ensure proper tracking of consultant performance and admissions progress. </li></ul><p><b> Reporting & CRM Management </b></p><ul><li> Maintain accurate records of consultant interactions, performance metrics, and lead status in CRM systems. </li><li> Generate daily, weekly, and monthly operational reports. </li><li> Analyze consultant productivity and identify improvement opportunities. </li></ul><p><b> Required Qualifications </b></p><ul><li> Bachelor’s Degree in Business Administration, Management, Marketing, or related fields. </li><li>2–5 years of experience in Business Development, Partner Management, Operations, or Relationship Management. </li><li> Prior experience in EdTech, admissions ecosystem, channel partner management, or consultant handling preferred. </li></ul><p><b> Required Skills </b></p><ul><li> Strong verbal and written communication skills. </li><li> Excellent stakeholder and relationship management abilities. </li><li> Strong coordination and multitasking capabilities. </li><li> Experience handling calls, emails, CRM tools, and operational workflows. </li><li> Leadership and team handling skills. </li><li> Problem-solving mindset with high ownership and accountability. </li><li> Proficiency in Google Workspace, and CRM platforms. </li></ul><p><b> Key Performance Indicators (KPIs)</b></p><ul><li> Admission Consultant engagement and retention </li><li> Consultant activation and productivity </li><li> Response and follow-up efficiency </li><li> Operational coordination effectiveness </li><li> Conversion support performance </li><li> CRM and reporting accuracy </li></ul><p><b> Compensation & Benefits </b></p><ul><li> Competitive fixed salary </li><li> Performance-based incentives </li><li> Career growth opportunities in business operations and partner management </li><li> Professional and collaborative work environment </li></ul><p><b> Company: </b> NxtWave </p><p><b> Department: </b> Business Development / Partner Relations </p><p><b> Employment Type: </b> Full-Time </p><p><b> Experience: </b> 2–5 Years </p><p><b> Work Mode: </b> On-site </p>
Details
| Company | NxtWave |
| Location | India |
| Type | FULL TIME |
| Niche | general |
