Senior Account Manager

VelivoHR · Mumbai, India

VelivoHR is looking for a Senior Account Manager with strong SEO/AEO expertise who can own client relationships end-to-end, from pre-sales pitches and product demos through to steady-state account growth.

Responsibilities

SEO/AEO Expertise

• Bring hands-on understanding of SEO fundamentals and the emerging AEO/GEO landscape (brand visibility across AI assistants and answer engines)
• Stay current on how tools like Semrush and AI-search tracking platforms feed into client strategy and reporting
• Translate audit/tracking findings into client-ready insights and recommendations

Pre-Sales & Pitch

• Lead pitch development and client-facing presentations for new business opportunities
• Partner with Leadership on solutioning and proposal creation for new engagements
• Represent in first meetings with prospective clients, translating their brand/marketing challenges into a compelling narrative for our solutions

Product Demos

• Run confident, consultative demos of in-house products to CMOs, CXOs, and marketing/digital heads
• Handle technical and strategic questions live, looping in delivery/technology teams where needed

Account Management

• Own a portfolio of enterprise client accounts, acting as the primary point of contact for day-to-day relationship management
• Track account health, renewals, and upsell/cross-sell opportunities across SEO/AEO and technology services
• Coordinate internally with delivery, content, and technology teams to ensure client deliverables and SLAs are met

Required Skills & Qualifications

• Demonstrated experience in SEO, and familiarity with (or strong interest in) AEO/GEO concepts
• 5–8 years of experience in account management, client servicing, or a similar client-facing role - agency or digital consulting background preferred
• Proven pre-sales exposure: pitch decks, proposal support, and presenting to senior client stakeholders
• Comfortable leading product demos and translating technical capability into business value
• Experience managing multiple accounts simultaneously, with strong prioritization and stakeholder management skills
• Excellent written and verbal communication; polished in front of CXO-level audiences
• Based in or willing to work from Mumbai

Good to have:

• Prior experience with SEO/analytics platforms (Semrush, AHref or similar)
• Exposure to automotive, energy, BFSI, or large enterprise B2C client environments
• Familiarity with how generative AI/LLMs are changing search and brand discover