Process lead – regional administrative support
Newmark · Hyderabad, India
FULL TIMEpermanent
Job Description
About Newmark:
Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.
About the Role
Lead a team of Regional Administrative Assistants supporting Newmark's onshore brokers and managers. You'll drive the onshore-to-offshore transition, build training and dashboards, and own service quality and SLA adherence.
Key Responsibilities
Lead, mentor, and onboard a team of Regional Administrative Assistants
Build training material and dashboards to support and track the offshore transition
Oversee delivery of admin support: expense reports, agreement drafting, invoice processing (Coupa), templated marketing materials and tour books
Ensure data accuracy in Oracle i Expense and Newmark Revenue Management System
Maintain filing systems; oversee research and prepare reports/presentations
Standardize workflows, monitor SLA compliance, and act as escalation point
Partner with Business Operations Managers and brokers to deliver strong service to onshore teams
Requirements
Bachelor's degree (Economics, Finance, Mathematics, or Business Law preferred); Master's a plus
3+ years of commercial real estate experience; team lead/mentoring experience preferred
Strong in MS Office 365 (Excel, Word, Share Point, Outlook, Teams)
Working knowledge of AI tools (Copilot, Claude, Chat GPT) for research and process efficiency
Coupa / Oracle i Expense exposure a plus
Strong analytical, communication, and multi-tasking skills; proactive and customer-service focused
Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.
About the Role
Lead a team of Regional Administrative Assistants supporting Newmark's onshore brokers and managers. You'll drive the onshore-to-offshore transition, build training and dashboards, and own service quality and SLA adherence.
Key Responsibilities
Lead, mentor, and onboard a team of Regional Administrative Assistants
Build training material and dashboards to support and track the offshore transition
Oversee delivery of admin support: expense reports, agreement drafting, invoice processing (Coupa), templated marketing materials and tour books
Ensure data accuracy in Oracle i Expense and Newmark Revenue Management System
Maintain filing systems; oversee research and prepare reports/presentations
Standardize workflows, monitor SLA compliance, and act as escalation point
Partner with Business Operations Managers and brokers to deliver strong service to onshore teams
Requirements
Bachelor's degree (Economics, Finance, Mathematics, or Business Law preferred); Master's a plus
3+ years of commercial real estate experience; team lead/mentoring experience preferred
Strong in MS Office 365 (Excel, Word, Share Point, Outlook, Teams)
Working knowledge of AI tools (Copilot, Claude, Chat GPT) for research and process efficiency
Coupa / Oracle i Expense exposure a plus
Strong analytical, communication, and multi-tasking skills; proactive and customer-service focused
Details
| Company | Newmark |
| Location | Hyderabad, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |