Customer Success Executive

<p><b>Job Description </b> </p><p>We are looking for a Customer Success Executive to join our team and act as the primary </p><p>point of contact for our clients. The ideal candidate will ensure a smooth onboarding </p><p>experience, maintain strong client relationships, and drive customer satisfaction and </p><p>retention. </p><p><br /></p><p><b>Key Responsibilities </b> </p><p>∙Serve as the primary point of contact for assigned clients and manage day-to-day </p><p>communications. </p><p>∙Ensure successful product adoption, and address their initial queries for customers </p><p>∙Understand customer needs and provide timely solutions or escalate to the technical </p><p>team when required. </p><p>∙Maintain and track client accounts, ensuring high satisfaction and retention. </p><p>∙Collect feedback from customers to improve products, services, and processes. </p><p>∙Work closely with the sales and product teams to support customer requirements and </p><p>identify upsell opportunities. </p><p><br /></p><p><b>Required Skills &amp; Qualifications </b> </p><p>∙Bachelor’s degree in any discipline (BBA, BCom, BE, or related fields preferred). </p><p>∙0–1 years of experience in Customer Success, Client Servicing, or Support roles. </p><p>∙Excellent verbal and written communication skills in English. </p><p>∙Strong problem-solving skills and the ability to handle customer queries effectively. </p><p>∙Positive attitude, team player, and willingness to learn. </p><p><br /></p><p><b>Benefits: </b> </p><p>∙ Competitive salary. </p><p>∙ Opportunities for professional growth and development. </p><p>∙ A dynamic and collaborative work environment. </p><p><br /></p><p>If you are someone with a passion for technology and customer engagement, we invite you to be part of our growing team! </p><p><br /></p><p><b>Location: </b> Chennai - Mogappair </p><p><b>Experience: </b> 0-1 Year </p><p><b>To Apply: </b> Send your resume to </p><p> or Whatsapp </p><p><br /></p><p>Walkin Details </p><p><br /></p><p>Linz Technologies CDC 3 Office </p><p>Mogappair - Chennai </p><p>Timings - 10am - 4pm (Monday - Friday) </p><p><br /></p>