Director of Business Operations

Company Description Medical Tracking Solutions, Inc. (MTS) was founded by professionals with deep experience in medical device sales, distribution, logistics, loaner kit processing, and software development. The company focuses on solving complex challenges related to field inventory, multi-level bill of material tracking, and mobile inventory for medical device and biologic organizations. MTS’s flagship product, iTraycer, is a comprehensive SaaS-based inventory management system that provides real-time visibility into field inventory transactions. Through its web suite, GMP-compliant receiver manager, and mobile application, iTraycer helps improve sales efficiency and engagement, increase operational efficiency, and reduce costs. Customers typically see measurable improvements in operating income as a result of using the iTraycer solution.

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Role Description The Director of Business Operations is a full-time remote role responsible for overseeing and optimizing the operational performance of Medical Tracking Solutions. This role leads the design, implementation, and continuous improvement of business processes that support the delivery and growth of the iTraycer platform. The Director will collaborate with leadership, finance, product, and customer-facing teams to align operations with strategic objectives, improve efficiency, and ensure high-quality service delivery. Typical responsibilities include managing cross-functional initiatives, setting operational KPIs, analyzing performance data, and driving process improvements across business functions. The role also includes managing budgets, supporting forecasting, and contributing to long-term operational planning to enable scalable growth.
Qualifications
Demonstrated expertise in Business Operations and Program Management to lead cross-functional initiatives and drive operational alignment.Strong Business Process Improvement skills with experience mapping workflows, optimizing procedures, and implementing scalable solutions.Advanced Analytical Skills to interpret data, define KPIs, generate insights, and support data-driven decision-making.Solid Finance knowledge, including budgeting, forecasting, cost analysis, and operational financial reporting.Proven experience in a leadership role within SaaS, healthcare technology, or medical device industries is highly beneficial.Excellent communication, stakeholder management, and collaboration skills, with the ability to work effectively in a fully remote environment. xzbcwsv Bachelor’s degree in Business, Finance, Operations Management, or a related field; advanced degree or relevant certifications (e.g., PMP, Lean, Six Sigma) are a plus.