Business Resiliency Manager

Business Resiliency Manager (BRM)

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Position OverviewWe are seeking an experienced Business Resiliency Manager (BRM) to lead and coordinate the organization’s Business Continuity, Disaster Recovery, Crisis Management, and Operational Resilience program.The BRM will serve as the central program owner, working closely with business leaders, IT, Information Security, Compliance, Legal, HR, Facilities, Security, and third-party providers to strengthen organizational preparedness and ensure critical business operations can continue or recover effectively following a disruption.This role combines program governance, Business Impact Analysis (BIA), continuity planning, disaster recovery coordination, resiliency testing, crisis preparedness, regulatory readiness, and executive reporting.Key ResponsibilitiesBusiness Resiliency Program ManagementOwn and maintain the Business Continuity and Resiliency program framework, policies, standards, and documentation.Coordinate the annual resiliency lifecycle, including BIAs, continuity plan reviews, exercises, testing, findings, and remediation.Maintain program governance, metrics, and executive-level reporting.Support regulatory, compliance, and audit-readiness activities.Business Impact Analysis & Continuity PlanningLead and facilitate Business Impact Analysis activities across business functions.Identify critical business processes, dependencies, and potential points of failure.Facilitate the definition and validation of Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).Guide business teams in developing and maintaining Business Continuity Plans.Partner with IT to align business recovery requirements with Disaster Recovery capabilities.Disaster Recovery & Resiliency TestingPartner with IT to coordinate Disaster Recovery planning and failover testing.Develop and facilitate business resiliency and crisis-management exercises.Coordinate tabletop and other resiliency exercises with business and technology stakeholders.Document testing results, prepare after-action reports, and track remediation activities through closure.Crisis & Incident ManagementMaintain Crisis Management Team readiness and activation procedures.Support incident triage and crisis activation during significant business disruptions.Coordinate business-side response and recovery activities.Maintain emergency communication and mass-notification processes.Facilitate post-incident reviews and incorporate lessons learned into resiliency plans.Cyber & Third-Party ResiliencePartner with Information Security and IT during significant cyber incidents.Coordinate business continuity procedures when critical technology services are unavailable.Support cyber resilience exercises and continuity planning.Review resiliency and recovery information for critical third-party providers.Coordinate contingency planning for critical vendor disruptions.Metrics, Compliance & Executive ReportingDevelop and maintain resiliency KPIs, dashboards, and program health reporting.Track plan currency, exercise completion, findings, remediation progress, and recovery readiness.Provide leadership with visibility into resiliency risks, gaps, and improvement opportunities.Maintain documentation to support regulatory examinations and audits. Emergency PreparednessCoordinate emergency preparedness activities with HR, Facilities, Security, and other responsible teams.Support emergency-response planning, employee preparedness, evacuation exercises, and emergency communications.Required QualificationsThe source workload focuses on responsibilities rather than hiring criteria, so the qualifications below are recommended requirements for the job posting:Experience in Business Continuity, Disaster Recovery, Crisis Management, Operational Resilience, or Enterprise Risk Management.Strong practical knowledge of BIA, BCP, RTO, RPO, DR testing, crisis management, and resiliency exercises.Demonstrated ability to lead cross-functional programs involving business and technology teams.Experience facilitating workshops, tabletop exercises, and recovery testing.Strong program management and organizational skills.Strong written and verbal communication skills, including the ability to communicate risks and program status to senior leadership.Ability to coordinate activities across IT, Information Security, Legal, Compliance, HR, Facilities, business teams, and third-party providers.Preferred QualificationsExperience supporting Business Continuity or Operational Resilience within the insurance, financial services, or another regulated industry.Familiarity with ISO 22301 and NIST SP 800-34, which are referenced by the source workload.Experience supporting regulatory examinations, internal audits, and compliance assessments.Experience with third-party/vendor resiliency assessments. xzbcwsv Relevant professional certifications such as CBCP, MBCI, CBCI, or PMP are preferred rather than required.