Assistant Manager / Manager - Regional Operations Manager

House Building Finance Company · India

Assistant Manager / Manager - Regional Operations Manager

Job Title: Assistant Manager / Manager - Regional Operations Manager

Required Qualifications: Master's or Bachelor's Degree (equivalent to 16 years of education) in Business Administration, Public Administration, Finance, Accounting, Commerce, Economics or a related field from HEC recognized university/program.

Experience (as of last date of submission of application) :

Age: (as of last date of submission of application)

45 years maximum.

Number of Vacancies : 01

Job Location : Islamabad/Karachi

Details :

Job Description:

• Oversee day-to-day Operations of all branches in the region, ensuring compliance of company policies and standards.
• Provide guidance and support to branch, fostering Operational efficiency and compliance.
• Monitor branch Operational performance metrics, including post loan disbursement activities and customer service.
• Take part in skills enhancement of Operations teams for all tasks performed at Branch and Regional Level and transfer the required skills in order to ensure Operational Efficiency.
• Collaborate with the Branch to regularly assess the Operational Staff and identify their training needs and requirements.
• Ensure the implementation and Compliance of Operations SOP in branches.
• Identify the discrepancies and ensure their resolution within the specified TAT.
• Ensure that branches are ready to undertake Audit, Inspections or Internal Control missions relating to Operations at any point of time.
• Assist Branch Manager in Compliance of Audit Observations and closing the gaps related to operational task as identified by Audit.
• Participate in the periodic review of the Operational processes/ SOPs / policies.
• Ensure the communication/training of teams with relation to circulation/revision in Operational processes/ SOPs / policies
• Act as the focal point for resolution of branch queries relating to Operational processes.
• Gather the issues and need of support from branches and coordinate with Head Office Departments for their resolution.
• Perform any other task/ responsibility assigned by Head Operations.