Admissions Counselor

Billabong High International School (BHIS) · India

Role Summery:

The Admissions Counselor will manage the end-to-end admission process for the school, from initial walk-in or telephonic enquiry through to final enrolment, while managing a pipeline of prospects, maintaining Customer Relationship Management system hygiene, planning engagement events, and driving conversion targets.

Work Location : BHIS - Vadodara

Roles & Responsibilities:

• Manage the full admission process from the point of walk-in or telephonic enquiry to final enrolment
• Develop and lead a team of two or more Admission counselors and supporting ancillary staff
• Prepare comprehensive Admission Folders for Pre-school and junior school sections covering school philosophy, infrastructure, board affiliation, achievements, staff profiles, activities, parent testimonials, and fee structure
• Deliver compelling school presentations and handle objections effectively
• Maintain a daily-updated database of all enquiries and track conversion stages
• Attend minimum 3 out of 5 daily team meetings and maintain Customer Relationship Management system hygiene with timely updates on admission status and comments
• Conduct timely follow-ups with all prospects in the pipeline
• Plan and execute a minimum of 2 events per 60-day cycle to drive 5 or more admissions through events
• Achieve individual admission targets (minimum 50% target – 11 admissions)
• Coordinate with accounts on admissions count, fee collected, discounts, and payment schedules
• Undertake other duties as directed by the Principal

Qualification & Experience

• Any Graduate with minimum 2 years of experience in school admissions or education sales
• Strong communication, interpersonal, and persuasion skills
• Experience using Customer Relationship Management tools (Zoho or similar) is highly preferred