Sales Development Representative

At Konnect Insights, we're helping global brands transform customer experiences through our AI-powered omnichannel CX platform. Trusted by enterprises across 30 countries, our platform enables organizations to manage customer interactions, social listening, online reputation, analytics, and customer engagement from a single unified solution. As we continue to expand globally, we're looking for ambitious SDRs to join our Mumbai (Vidyavihar) office and support our growth across: *North America (US Market) *India Market *Gulf / Middle East Market What you'll be doing: • Drive outbound prospecting through calls, emails, LinkedIn, and other channels • Identify and engage key decision-makers across target accounts • Qualify prospects through discovery conversations and understand business challenges • Schedule meetings and create opportunities for our Solutions Consulting team • Build and manage a healthy pipeline of qualified leads • Maintain accurate CRM records and activity tracking • Collaborate closely with sales, marketing, and presales teams to accelerate growth What we're looking for: 2–4 years of experience in SDR, BDR, Inside Sales, Lead Generation, or similar B2B sales roles Strong communication and relationship-building skills Experience in outbound prospecting and cold outreach Ability to conduct effective discovery conversations Self-driven, target-oriented, and eager to learn Experience selling SaaS, CX, MarTech, CRM, or technology solutions is a plus