Front Desk Receptionist

Lepton Software · Hyderabad, India

(A) JOB SUMMARY

The Receptionist / Front Desk Executive will be responsible for managing the company's front desk and reception area, ensuring a professional and welcoming experience for employees, clients, visitors, candidates, vendors, and other stakeholders.

The role will also support day-to-day administrative activities, visitor management, telephone handling, meeting room coordination, courier management, and basic HR/Admin coordination.

(B) JOB DUTIES & RESPONSIBILITY

A. Front Desk & Reception Management

Manage the reception/front desk and ensure a professional and welcoming environment.

Greet and assist visitors, clients, candidates, vendors, and other guests.

Understand the purpose of visits and coordinate with the concerned employee/department.

Maintain visitor records, wherever applicable.

Ensure visitors are appropriately guided to meeting rooms or designated areas.

Handle incoming and outgoing calls and route calls to the appropriate employees/departments.

Take and convey messages accurately and promptly.

B. Visitor & Meeting Coordination

Coordinate meeting room availability and basic meeting arrangements.

Support arrangements for client meetings, interviews, employee meetings, and official events.

Ensure meeting rooms are ready before important meetings.

C. Courier & Mail Management

Receive and dispatch courier, postal mail, and other official documents.

Maintain records of incoming and outgoing couriers.

Liaise with courier agencies and service providers as required.

D. Administrative Support

Support the Admin team in routine administrative activities.

Maintain front-office records, registers, contact lists, and other relevant documents.

Assist with stationery and front-office supplies monitoring.

Coordinate with housekeeping, security, pantry, maintenance, and other facility service providers when required.

Report any front-office, facility, or security-related issues to the concerned team.

F. Employee & Internal Coordination

Assist employees and visitors with basic information and directions.

Coordinate with HR, Admin, IT, Finance, and other departments for routine requirements.

Support internal communication related to meetings, visitors, deliveries, and office activities.

Maintain confidentiality of company and employee-related information.

G. Office Discipline & Professional Standards

Ensure the reception area remains clean, organized, and presentable.

Follow company policies and security procedures.

Ensure unauthorized persons do not enter restricted office areas.

Handle sensitive information and documents with appropriate confidentiality.

H. Travel Desk & Travel Coordination

Coordinate day-to-day employee travel requirements in coordination with the Admin team

Coordinate official travel bookings including flights, hotels, and cabs.

Manage travel requests through the company's designated travel system/process.

Coordinate with travel agencies and service providers for bookings and changes.

Maintain travel records, confirmations, cancellations, and rescheduling.

Ensure travel arrangements comply with the company's Travel & TA/DA Policy.

(C) QUALIFICATION & SKILLSET

Excellent verbal and written communication skills.

Pleasant personality and professional approach.

Basic knowledge of MS Office / Google Workspace.

Good attention to detail.

Ability to maintain confidentiality.

Educational Qualification

Graduate in any discipline preferred.

Diploma / certification in Front Office, Hospitality, Administration, or a related field will be an advantage.

Experience

2 – 3 years of experience in Reception, Front Desk, Front Office, Administration, Hospitality, or a similar role.