Accounts Receivable Specialist/ Credit Controller - UK/US

IMS Group · India

Accounts Executive – Accounts Receivable | UK/US

Company: IMS Group – IMS Decimal

Location: Makarba, Ahmedabad | Shift: UK / US

Experience: Relevant AR/O2C experience

Qualification: B.Com / M.Com / MBA Finance

Job Overview:

We are looking for an Accounts Receivable professional to manage AR activities for UK/US clients, including collections, cash application, billing, and account reconciliation.

Key Responsibilities

Debt Collection

· Monitor and manage outstanding customer accounts to ensure timely payments.

· Follow up with customers regarding overdue invoices and negotiate repayment plans.

· Reduce accounts receivable ageing by implementing effective collection strategies.

· Maintain accurate records of customer interactions, payment commitments, and collection efforts.

Dispute Resolution

· Investigate and resolve payment disputes and discrepancies in a timely manner.

· Collaborate with internal teams (e.g., finance, sales, and customer service) to address customer concerns.

· Ensure all resolutions align with company policies and contractual agreements.

Customer Relationship Management

· Build and nurture positive relationships with customers to ensure smooth transactions.

· Provide timely and professional communication to address payment-related concerns.

· Offer guidance on payment terms and credit policies to customers.

Process Improvement Initiatives

· Identify inefficiencies in the credit control process and suggest improvements.

· Implement automation or system enhancements to improve collection effectiveness.

· Provide insights and reports on debt collection performance and suggest data-driven strategies.

Required Skills

• Knowledge of Accounts Receivable / O2C processes.
• Good understanding of accounting and collections.
• Strong verbal and written communication skills.
• Good analytical and problem-solving skills.
• UK/US accounting process experience will be an advantage.

Thanks & Regards,