Assistant Manager: Ski & Ride School - Salary

Vail Resorts · United States

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

• Starting Wage: $52,000.00 - $67,267.00
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

• Support the Ski & Ride School Manager in the daily operation of the department, ensuring exceptional guest service, operational efficiency, and adherence to company policies and procedures.
• Lead, coach, develop, schedule, and support supervisors, instructors, competition coaches, and support staff.
• Oversee daily operations of competition services, including race programs, training groups, athlete registration, attendance tracking, and event logistics.
• Coordinate race schedules, training venues, course preparation, equipment needs, and event execution.
• Assist with recruiting, onboarding, training, and performance management of departmental staff.
• Resolve guest concerns and complaints using company values and established service recovery practices.
• Manage administrative functions including payroll support, staffing coordination, record keeping, reporting, equipment inventory, and program documentation.
• Assist with departmental budgeting, labor management, and expense control to support financial goals.
• Maintain a strong culture of safety by ensuring compliance with resort policies, risk management practices, and safety standards for guests, athletes, and employees.
• Collaborate with Ski Patrol, Mountain Operations, Marketing, and other resort departments to support instruction programs, competition services, and departmental initiatives.

• Minimum three (3) years of experience as a Ski & Ride School Instructor, Competition Coach, or related ski industry role.
• Experience with ski school operations, competition services, race programs, or athlete development programs.
• Experience with scheduling, staffing, and administrative functions.

• Microsoft Office proficiency.
• Experience with RPOS or similar resort management systems preferred.

• Strong guest service, communication, interpersonal, and problem-solving skills.
• Ability to work outdoors in varying winter weather conditions.
• Ability to work flexible schedules including weekends, evenings, holidays, and peak operational periods.
• Must pass a background check.

• Experience managing competition programs, race events, or athlete development programs.
• Knowledge of US Ski & Snowboard race operations and event standards.
• College degree or equivalent experience in recreation, education, business, sports management, or a related field.