Office Manager

Patterson Companies, Inc. · United States

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. Job Summary Maintains a functioning office environment for the organization. Essential Functions

• Supports company operations by maintaining office systems
• Answer telephone and greet visitors.
• All areas of customer service including receiving orders over the phone, fax, or email; entering and processing all orders including handling, compiling, matching shipping documents, and filing all records; confirming and invoicing on third party websites as required by specific customers; and working to resolve any issues.
• Provide historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records.
• Working closely with sales representatives to provide any information or support needed
• Provides training for new hires as needed
• Provide any support needed by customers for information or paperwork.
• Processing any check payments received by completing deposits or forwarding to lock box for deposit.
• Assume duties of other warehouse office managers during PTO and other absences.
• Participates in physical inventories as needed including data input
• Negotiates the purchase of office supplies and equipment; oversees shipping and receiving of supplies and equipment
• Conducts regular reviews to determine comparative costs in the use of various office equipment and systems
• Prepares appropriate requisitions and negotiates contracts for the maintenance of office equipment
• Oversees the maintenance and alterations of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities
• Responsible for the inventory of office furniture and office equipment
• Performs other office duties as required.

• High school diploma or equivalent
• Three years of relevant work experience
• Supervisory experience preferred
• Working knowledge of office management protocols and procedures
• Strong organizational skills, including proven ability to multi-task and prioritize daily work with limited direction
• Good written & verbal communication skills
• Proven customer service (internal and external) skills, including in person, on the phone, and over email/other online platforms
• Exceptional proficiency in Microsoft Office as well as specialized accounting software and SAP

• 2+ years of supervisory experience preferred
• Animal Health Pharmaceutical dispensing process knowledge preferred

• 90% of shift Sitting
• 80% of shift Reaching at shoulder level, including answering phone
• 90% of shift Reaching at waist level
• 90% of shift Typing, computer work
• 40% of shift Walking
• 30% of shift Lifting and carrying 1-10 pounds
• 30% of shift Lifting and carrying 11-25 pounds
• 10% of shift Lifting and carrying 26-50 pounds
• 10% of shift Bending and stooping
• <5% of shift Kneeling
• <5% of shift Crouching
• <5% of shift Crawling
• <5% of shift Lifting and carrying over 50 pounds
• <5% of shift Climbing steps and/or ladders

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program