Clinic Sales Manager (Healthcare)
Cara Clinic · India
FULL TIME
Job Description
Company Description Cara Clinic is a specialized hair transplant and aesthetic clinic based in Santacruz West, Mumbai, dedicated to enhancing natural beauty through ethical, evidence-based treatments. Founded by experienced medical professionals, the clinic offers advanced hair restoration techniques, non-surgical nose reshaping, PRP therapy, and a range of anti-aging and skin rejuvenation services. The team prioritizes safety, hygiene, and precision, following a strict “Zero Tolerance for Unclean Zones” policy and maintaining high clinical standards. Confidentiality and a patient-first mindset are central to the clinic’s approach, aiming to build confidence and well-being through personalized aesthetic care. Cara Clinic fosters a supportive environment for professionals who value quality, integrity, and patient trust.
Role Description The Clinic Sales Manager (Healthcare) is a full-time, on-site role based in Mumbai, responsible for driving patient acquisition, service uptake, and revenue growth for Cara Clinic. The role involves managing the end-to-end sales cycle, including responding to inquiries, conducting consultations in coordination with medical staff, presenting treatment options, and converting leads into confirmed procedures. The Clinic Sales Manager will build and maintain strong patient relationships, ensure high-quality customer service throughout the patient journey, and follow up with patients before and after treatments. Daily responsibilities include coordinating with doctors and clinic staff, monitoring sales performance and budgets, preparing regular reports, and implementing promotional activities and partnerships to support business growth. The role also includes training and guiding front-desk and support teams on patient communication, service offerings, and sales processes to ensure a consistent, patient-centered experience.
Qualifications
Role Description The Clinic Sales Manager (Healthcare) is a full-time, on-site role based in Mumbai, responsible for driving patient acquisition, service uptake, and revenue growth for Cara Clinic. The role involves managing the end-to-end sales cycle, including responding to inquiries, conducting consultations in coordination with medical staff, presenting treatment options, and converting leads into confirmed procedures. The Clinic Sales Manager will build and maintain strong patient relationships, ensure high-quality customer service throughout the patient journey, and follow up with patients before and after treatments. Daily responsibilities include coordinating with doctors and clinic staff, monitoring sales performance and budgets, preparing regular reports, and implementing promotional activities and partnerships to support business growth. The role also includes training and guiding front-desk and support teams on patient communication, service offerings, and sales processes to ensure a consistent, patient-centered experience.
Qualifications
- Strong customer-facing skills, including Customer Service and Communication, with the ability to build trust and handle patient inquiries with empathy and professionalism.
- Experience in Budgeting and sales planning, with the ability to meet revenue targets, manage pricing discussions, and monitor financial performance.
- Basic understanding of Medicine or healthcare services, preferably in aesthetics, dermatology, or related fields, to explain treatments accurately in collaboration with medical staff.
- Ability to deliver Training and coaching to front-desk and clinic staff on patient communication, sales processes, and service knowledge.
- Previous experience in clinic sales, healthcare business development, or aesthetic/dermatology practice management is highly desirable.
- Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field; relevant diplomas or certifications in healthcare or sales are a plus.
- Proficiency in using CRM tools and basic office software; ability to maintain accurate records and sales reports.
- Fluency in English and local languages, with strong
Details
| Company | Cara Clinic |
| Location | India |
| Type | FULL TIME |
| Niche | marketing |