Microsoft Dynamics 365 CE (Sales) Techno-Functional Consultant

Xander Talent · India

Job Summary

We are looking for an experienced Microsoft Dynamics 365 CE (Sales) Techno-Functional Consultant with strong expertise in Dynamics 365 Sales customization, administration, configuration, and development.

The ideal candidate should possess a balanced mix of functional consulting and technical development skills, capable of understanding business requirements, configuring Dynamics 365 Sales applications, and delivering custom solutions using C#, JavaScript, Power Platform, and Dataverse technologies.

The candidate will work closely with business stakeholders, solution architects, and development teams to design, implement, and support enterprise CRM solutions.

Key Responsibilities

Functional Responsibilities

• Gather and analyze business requirements from stakeholders.
• Conduct workshops, requirement discovery sessions, and solution discussions.
• Configure Dynamics 365 Sales applications based on business requirements.
• Design and implement Lead, Opportunity, Account, Contact, and Sales Process Management solutions.
• Create and customize Forms, Views, Dashboards, Business Rules, and Business Process Flows.
• Support UAT, user training, deployment, and post-production activities.
• Prepare solution design documents, user stories, and functional specifications.

Technical Responsibilities

• Develop and maintain Plugins using C# and .NET.
• Customize Dynamics 365 using JavaScript and client-side scripting.
• Design and implement Custom Workflow Activities, Actions, Business Rules, and Power Automate Flows.
• Build integrations between Dynamics 365 and external applications using Web API, REST APIs, and Dataverse.
• Create and maintain Model-Driven Apps using Power Platform.
• Work with Ribbon Workbench and Command Bar customizations.
• Participate in code reviews, troubleshooting, and performance optimization.
• Support solution deployment across Development, UAT, and Production environments.

Required Skills

• Dynamics 365 CE (Sales)
• Forms, Views, Dashboards & Security Model
• C#, .NET, JavaScript
• Plugins & Custom Workflows
• Dataverse (Bound/Unbound Actions, Web API)
• Power Apps & Power Automate
• Ribbon Workbench, XRM Toolbox
• Jira / Azure DevOps / GitHub

Qualifications

• Bachelor's Degree in Engineering, Computer Science, IT, or related discipline.
• Microsoft Dynamics 365 Certifications preferred.
• Power Platform Certifications preferred.