Healthcare quality manager

Lifetime Health · India

Healthcare Quality Manager

Lifetime Health Care Plus Pvt Ltd | Full-time | Bengaluru, Karnataka

Lifetime Health Care Plus is digital first healthcare company providing nursing, physiotherapy, and caregiving services. We're looking for a Healthcare Quality Manager to lead clinical quality, patient safety, and accreditation readiness for our operations.

What you will do

• Build and run the clinical quality management system across nursing, physiotherapy, and caregiving service lines.

• Lead incident investigation, root-cause analysis, and CAPA (corrective and preventive action) closure.

• Own NABH (or equivalent) accreditation readiness — documentation, SOPs, internal audits.

• Conduct clinical audits and field spot-checks for protocol adherence.

• Track quality KPIs (incident rates, audit scores, complaint resolution) and report to leadership.

• Manage infection control, biomedical waste, and safe storage/handling protocols for home-care settings.

• Ensure staff credentialing and mandatory certifications stay current and audit-ready.

What we are looking for

• 5-8 years in healthcare quality, clinical governance, or accreditation (NABH/NABL) roles.

• Hands-on experience with incident investigation and CAPA processes.

• Working knowledge of NABH standards and statutory healthcare compliance.

• Strong analytical, documentation, and communication skills.