ASSISTANT / DEPUTY GENERAL MANAGER – SCHOOL SUPPORT

Job responsibilities: Oversee the creation of an annual calendar of school-wise interventions (of all forms) including SPOC calls and visits Work closely with GM – School Support and SPOCs for the upliftment of schools in the low performing areas Work closely with Senior Manager – Data Analysis to understand school-specific data and areas of improvement. Understand and strategise monitoring and evaluation steps for each school Work with GM – School Support and disseminate relevant information to senior leadership about school-specific issues and work with specific teams to address the problem with smart solutions Create school-specific action plans for improvement in consultation with school promoter, head, and other senior leadership. Devise a monitoring and support mechanism for the same Work closely with AGM – Training to request for school specific interventions post a qualitative need-analysis Organise data-driven conversations with school management and heads taking reference from various reports including but not limited to benchmark assessments, board results, Upskill, classroom observations Serve as a crucial pivot between academic and non-academic teams and help towards achieving one messaging from all Travel extensively to all schools and conduct need analysis and monitoring, and provide required support Work closely with SPOCs and academic audit team and conduct process audit in all schools Hold regular offline and online focus group discussions with teachers and school heads towards providing school-specific support Evaluate and liaise with external organisations to cater to school-specific needs Key Performance Indicators : 10% YoY improvement in school average score in the Annual School Report findings 100% completion rate of process audits at least once in every school in addition to the one done during classroom observation 90% compliance to SPOC call and visit calendar for all schools Zero major issue from any school related to daily functioning Requirements: Strategic thinker who is able to envisage new solutions, address work challenges and resolve conflicts Self-driven, motivated to work independently Desirable to have a master's degree in education, or any other related subject Mix of language proficiency (verbal and written), deep understanding of school functioning, monitoring and evaluation specialisation and business acumen 10 years of work experience; of which at least 5 years of relevant experience Desirable to have experience in monitoring and evaluation Ability to effectively interact with internal and external stakeholders such as school promoters, school principals, training partners, external auditors, and other solution providers Organised and process driven, and ability to work across timelines and cross-functional teams Open to extensive travel, 7-10 days a month Have strong project management skills