Community Manager - Lease Up
Sares Regis Group · Van Nuys, California, United States
FULL TIME
Job Description
Community Manager - Lease Up
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
US-CA-Van Nuys
Community Manager
SRG Residential is a premier third-party multifamily property management firm committed to creating exceptional communities for residents, clients, and team members. The combined organization manages approximately 50,000 apartment homes across more than 20 states. Ranked among the nation's Top 35 Apartment Managers by NMHC, SRG Residential is known for combining operational excellence, innovative solutions, and boutique-style service with the strength and growth opportunities of a national platform.
COMMUNITY MANAGER (LEASE UP) - VAN NUYS, CA
**MONDAY - FRIDAY, 9 AM - 6PM**
Sares Regis Group is seeking an experienced Community Manager to manage our beautiful 332-unit community, Sona! The Area Manager serves as a key operational partner to the Regional Manager, providing leadership, guidance, and support across a portfolio of communities. This role is responsible for promoting operational consistency, ensuring compliance with client expectations and program requirements, and supporting Property Managers and onsite teams in achieving performance objectives.
Acting as an extension of the Regional Manager, the Area Manager oversees operational audits, administrative processes, reporting, leasing workflow management, contract administration, renewal tracking, maintenance coordination, and resident service initiatives. Success in this position requires a strong understanding of workforce housing principles, housing program requirements, and the unique needs of the residents. Through collaboration with Property Managers, residents, vendors, and clients, the Area Manager helps cultivate a high-quality resident experience, supports operational excellence, and contributes to the overall success of the Client’s Housing Program.
Portfolio Operations
Provide operational oversight and support across assigned communities to ensure alignment with company standards, client expectations, and program requirements.
Provide manager coverage and serve as a floating manager during vacancies, absences, or periods of increased operational need.
Monitor property performance and support continuous improvement initiatives.
Administration, Compliance & Performance
Monitor and audit leasing activities through Smartsheet and other designated systems to ensure timely processing, follow-up, and completion.
Manage leasing queues and partner with Property Managers to address workflow challenges and operational delays.
Support compliance with the Client’s Housing Program requirements, eligibility criteria, occupancy guidelines, and administrative processes.
Track renewals, deadlines, and performance metrics to ensure accountability and follow-through.
Assist with operational reviews, reporting, audits, inspections, and client requests.
Financial & Reporting Support
Assist with financial reporting, budget monitoring, and operational performance tracking.
Support invoice review, expense tracking, and administrative processes related to property operations.
Analyze data and performance indicators to support informed decision-making.
Contract Administration
Facilities & Maintenance Support
Support Property Managers and maintenance teams in monitoring work order completion, vendor performance, and preventative maintenance programs.
Assist with maintenance-related escalations and property concerns impacting resident satisfaction, safety, compliance, or operations.
Conduct periodic property walks and operational reviews to ensure quality standards are maintained.
Coordinate with vendors and service providers as needed to support community operations.
Client, Resident & Vendor Relations
Build and maintain effective working relationships with residents, clients, vendors, and internal stakeholders.
Assist with resident concerns, service issues, and escalated matters requiring management intervention.
Promote a resident experience consistent with the values and objectives of the Client’s Housing Program.
Escalate significant operational, resident, vendor, or client concerns when appropriate.
Serve as a primary support resource to Property Managers and onsite teams throughout the portfolio.
Provide coaching, guidance, and operational support to promote consistency, accountability, and achievement of community goals.
Reinforce company policies, procedures, and best practices.
Collaborate with Property Managers to ensure follow-through on audits, renewals, resident concerns, action plans, and operational initiatives.
Support special projects and strategic initiatives identified by the Regional Manager.
Participate in process improvement initiatives and portfolio-wide projects.
Perform other duties and responsibilities as required to support the successful operation of the portfolio and client partnership.
Must have 3 years of property management, operations management, or multi-site leadership experienc
• Must have experience working within residential housing, workforce housing, university-affiliated housing, affordable housing, student housing, or mixed-use communities preferred.
• Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD
We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. xzbcwsv Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. PLEASE APPLY ONLINE AT:
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
US-CA-Van Nuys
Community Manager
SRG Residential is a premier third-party multifamily property management firm committed to creating exceptional communities for residents, clients, and team members. The combined organization manages approximately 50,000 apartment homes across more than 20 states. Ranked among the nation's Top 35 Apartment Managers by NMHC, SRG Residential is known for combining operational excellence, innovative solutions, and boutique-style service with the strength and growth opportunities of a national platform.
COMMUNITY MANAGER (LEASE UP) - VAN NUYS, CA
**MONDAY - FRIDAY, 9 AM - 6PM**
Sares Regis Group is seeking an experienced Community Manager to manage our beautiful 332-unit community, Sona! The Area Manager serves as a key operational partner to the Regional Manager, providing leadership, guidance, and support across a portfolio of communities. This role is responsible for promoting operational consistency, ensuring compliance with client expectations and program requirements, and supporting Property Managers and onsite teams in achieving performance objectives.
Acting as an extension of the Regional Manager, the Area Manager oversees operational audits, administrative processes, reporting, leasing workflow management, contract administration, renewal tracking, maintenance coordination, and resident service initiatives. Success in this position requires a strong understanding of workforce housing principles, housing program requirements, and the unique needs of the residents. Through collaboration with Property Managers, residents, vendors, and clients, the Area Manager helps cultivate a high-quality resident experience, supports operational excellence, and contributes to the overall success of the Client’s Housing Program.
Portfolio Operations
Provide operational oversight and support across assigned communities to ensure alignment with company standards, client expectations, and program requirements.
Provide manager coverage and serve as a floating manager during vacancies, absences, or periods of increased operational need.
Monitor property performance and support continuous improvement initiatives.
Administration, Compliance & Performance
Monitor and audit leasing activities through Smartsheet and other designated systems to ensure timely processing, follow-up, and completion.
Manage leasing queues and partner with Property Managers to address workflow challenges and operational delays.
Support compliance with the Client’s Housing Program requirements, eligibility criteria, occupancy guidelines, and administrative processes.
Track renewals, deadlines, and performance metrics to ensure accountability and follow-through.
Assist with operational reviews, reporting, audits, inspections, and client requests.
Financial & Reporting Support
Assist with financial reporting, budget monitoring, and operational performance tracking.
Support invoice review, expense tracking, and administrative processes related to property operations.
Analyze data and performance indicators to support informed decision-making.
Contract Administration
Facilities & Maintenance Support
Support Property Managers and maintenance teams in monitoring work order completion, vendor performance, and preventative maintenance programs.
Assist with maintenance-related escalations and property concerns impacting resident satisfaction, safety, compliance, or operations.
Conduct periodic property walks and operational reviews to ensure quality standards are maintained.
Coordinate with vendors and service providers as needed to support community operations.
Client, Resident & Vendor Relations
Build and maintain effective working relationships with residents, clients, vendors, and internal stakeholders.
Assist with resident concerns, service issues, and escalated matters requiring management intervention.
Promote a resident experience consistent with the values and objectives of the Client’s Housing Program.
Escalate significant operational, resident, vendor, or client concerns when appropriate.
Serve as a primary support resource to Property Managers and onsite teams throughout the portfolio.
Provide coaching, guidance, and operational support to promote consistency, accountability, and achievement of community goals.
Reinforce company policies, procedures, and best practices.
Collaborate with Property Managers to ensure follow-through on audits, renewals, resident concerns, action plans, and operational initiatives.
Support special projects and strategic initiatives identified by the Regional Manager.
Participate in process improvement initiatives and portfolio-wide projects.
Perform other duties and responsibilities as required to support the successful operation of the portfolio and client partnership.
Must have 3 years of property management, operations management, or multi-site leadership experienc
• Must have experience working within residential housing, workforce housing, university-affiliated housing, affordable housing, student housing, or mixed-use communities preferred.
• Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD
We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. xzbcwsv Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. PLEASE APPLY ONLINE AT:
Details
| Company | Sares Regis Group |
| Location | Van Nuys, California, United States |
| Type | FULL TIME |
| Niche | general |