Global Study Manager - Clinical Research , Central Labs Services

Labcorp · United States

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a remote Global Study Manager to join our Central Labs Services team. Job Responsibilities

• Key contact for clients; Liaison between Clients, CRO, and Labcorp
• Ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
• Provide project management oversight, focusing on key client deliverables through budget, risk, and milestone management.
• Facilitate communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
• Perform review of Statement of Work (SOW) to ensure quality implementation of client specifics and requirements.
• Manage a portfolio of global and local studies with varying complexities.
• Act as an ambassador on behalf of the client within Labcorp Central Labs and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
• Participate in functional meetings and provide input, keeping processes up to date
• Comply with Central Labs Global Project Management strategy
• Support a culture of continuous improvement, quality, and productivity

• High school diploma or equivalent
• 6 years or more of experience in clinical research
• 2 years or more of project management experience
• 2 years or more of direct client and stakeholder engagement experience

• Bachelor’s degree in life sciences
• 2 years or more of experience working within Labcorp's CLS group

• Proven ability to manage internal and external customer relationships, including handling escalations and delivering high‑quality client support
• Demonstrated success operating in fast‑paced environments with shifting priorities; strong ability to plan, organize, problem‑solve, and manage competing deadlines
• Exceptional organizational and analytical skills
• Excellent verbal and written communication abilities