Communications Associate

Greater Cleveland, Ohio · Full-time, on-site

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Most people need a conversation, not a campaign, before they decide to support a cause. That's the work our Communications Associates do, on behalf of nonprofit organisations, across Greater Cleveland.
We're hiring to add new associates to the team!
What the work actually involvesYou'll communicate on behalf of a nonprofit campaign at public-facing locations in the Greater Cleveland area.
Day to day, that means starting conversations with members of the public, explaining what your assigned organisation does, answering the questions people have, and helping interested supporters sign up to contribute.
It's in-person communication. Not remote, not digital, not writing press releases from a desk. The live conversation is the point of the job.
Who tends to do well here?People who are comfortable talking to strangers, or willing to get there with practiceExperience in retail, hospitality, customer service or any public-facing role transfers wellNo prior fundraising or sales background required. We train for the specifics.
What you'll learnTraining is hands-on. New associates shadow experienced colleagues, work through the campaign materials, practice conversations with coaching, and keep getting feedback once they're running their own interactions. The skills built along the way, including clear communication, active listening, handling questions, and working toward measurable goals, carry into any public-facing or leadership role for a long time afterwards.
Where it can leadAssociates who perform consistently and want more responsibility have a credible route forward:Build a strong track record on the campaignStart supporting and coaching newer teammatesMove into team-leadership or campaign-management responsibilities as opportunities openProgression depends on your results and your development. But we promote from within, and the pathway is real. xzbcwsv
The practical detailsFull-time, on-site, based in the Greater Cleveland areaWeekly base pay plus performance-based incentivesHands-on training and ongoing mentorship from experienced team members
To applySend your application through LinkedIn. If your background looks like a fit, we'll be in touch to arrange a short introductory Zoom so you can hear more about the role and we can learn a little about you.