Application Support Specialist - Medius or Cloud Based

RELIX HR Consulting Pvt Ltd - Recruitment Partner for Excellence · Tamil nadu, India

Job Descriptions – Application Support Specialist (Medius and Cloud Based Applications

·        Graduate with 6+ years of experience in enterprise application support, development, and integration and minimum 3+ years of hands-on experience supporting Medius or cloud-based application.

·       Proven experience delivering technical solutions in complex enterprise environments.

·       Strong troubleshooting and debugging skills across applications, databases, and integration layers.

·       The Technical Specialist will be responsible for the design, support, maintenance, and continuous improvement of the Medius platform and its integration with ERP and enterprise applications.

·       This role requires hands-on technical expertise in PL/SQL, APIs, system integrations, troubleshooting, automation, and production support.

·        Strong hands-on experience with Medius Invoice Automation or related applications and finance modules.

·       Strong expertise in PL/SQL.

·       Experience designing and consuming REST APIs and SOAP Web Services.

·       Knowledge of JSON, XML, XSLT, and API integration frameworks.

·       Experience with database design, SQL optimization, and data migration activities.

·       Understanding of integration platforms, middleware, and enterprise architecture concepts.

·        Experience with batch processing, automation, and scheduling tools.

·       Hands-on experience with Dynatrace and related monitoring/observability tools.

·       Lead technical support and enhancement activities for the Medius application platform.

·       Maintain integrations between Medius and ERP systems such as SAP, Oracle, or other enterprise applications.

·       Support REST/SOAP APIs and middleware integrations like SOLACE, HIP.

·       Perform root cause analysis and resolve complex production issues.

·       Collaborate with business stakeholders, functional teams, and infrastructure teams.

·       Monitor application performance, identify bottlenecks, and implement performance improvements.

·       Ensure compliance with security, audit, and governance requirements.

·       Prepare documentation, knowledge articles, and support procedures.

·       Participate in incidents, problems, and change management processes.