Shore Concierge

The Shore Concierge is responsible for delivering highly personalized, luxury shore-side services to Silversea guests. The role supports shore excursions, private arrangements, and destination services, ensuring seamless, bespoke experiences ashore while maintaining Silversea’s six-star service standards and high guest satisfaction levels.

Before applying for this role, please read the following information about this opportunity found below.
The Shore Concierge is responsible for delivering highly personalized, luxury shore-side services to Silversea guests.
Responsibilities
Deliver highly personalized, luxury shore-side services to Silversea guests.Support shore excursions, private arrangements, and destination services.Ensure seamless, bespoke experiences ashore while maintaining Silversea’s six-star service standards and high guest satisfaction levels.
Qualifications
Previous experience in luxury hospitality, concierge, or shore excursions (Previous shipboard experience is required.)Strong administrative and organizational skills with attention to detail.Proficiency in Word, Excel, Outlook, Fidelio Cruise, and MXP systems.Fluent English required; additional languages highly valued (e.g., French, German, Italian, Spanish, Portuguese, Mandarin).Excellent interpersonal skills, polished appearance, and a luxury-mindset approach to service.Ability to work under pressure, meet deadlines, and adapt to fast-changing port operations.Valid passport and C1/D visa (or eligibility) preferred. xzbcwsv
Required Skills
Guest-centric service attitudeDestination knowledge and curiosityMultitasking in a fast-paced environmentCultural sensitivity and discretionTeam collaboration and flexibility
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