Customer success manager (us shift)

Job Description:
We are looking for candidates with at least 2 Years of hands-on experience in managing
Amazon Ads or any marketplace advertising. The selected individuals will play a key role in
guiding and assisting clients through the \"Hector\" platform, providing comprehensive
walkthroughs and handholding support to ensure optimal use and performance.
Key Responsibilities:
● Provide step-by-step walkthroughs and handholding support for clients using
Hector.
● Conduct client demos to deliver engaging and informative product demonstrations
to clients, showcasing the Hector platform’s features and benefits.
● Assist in setting up and optimizing Amazon Ads or other marketplace ads.
● Address client queries and provide solutions for any ad-related issues.
● Collaborate with the team to improve the user experience on the Hector platform.
● Stay updated with the latest trends and best practices in Amazon Ads and
marketplace advertising.
Qualifications:
● Minimum of 2 Years experience in Amazon Ads or other marketplace ads.
● Competitive analysis expertise to assess market trends, monitor competitor
strategies, and identify opportunities for business growth.
● Strong understanding of advertising strategies and campaign optimization.
● Excellent communication and client interaction skills.
● Ability to troubleshoot and resolve issues promptly
Hector Website:-