Client Relations Specialist

Job Brief: The CRMs role is to oversee a portfolio of assigned clients, develop new business from existing clients and make sure that the clients are satisfied with the services. Responsibilities: • Serve as the lead point of contact for all client account management matters • Understanding and assessing clients requirements • Responsible for generating, maintaining and managing strong relationship with clients • Communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly • Responsible for retention of the existing clients and also to get more business from them Desired Candidate Profile: • Ability to thrive and work in fast paced work environment • Must possess strong interpersonal skills • Ability to multi-task and work in a dead