Service Delivery Manager

Role: IT Service Delivery Manager Location: Hyderabad, Telangana Experience: 15+ Years Budget: INR 27LPA Requirements: 15+ years of experience managing IT ProjectsExperience with complex system integrationsAgile experience, including usage of JIRA Experience working with globally dispersed technology and business stakeholders Experience driving estimation processes with development organizations Project budget management experienceMS Project experience required Experience with collaboration with client on requirements, and align with the agreed-upon service level agreements (SLAs) Service Delivery Management Client Relationship Management Team Management Incident and Problem Management Performance Reporting Strong knowledge of ITIL (Information Technology Infrastructure Library) framework