ServiceNow Architect

WE’RE HIRING: ServiceNow Architect We are looking for a ServiceNow Architect to drive the technical vision, governance, and architectural design of ServiceNow platform. In this role, you will be responsible for leading end-to-end implementations, establishing platform standards, and building scalable, upgrade-safe solutions that align with enterprise business goals. If you are a hands-on technical leader with a passion for platform innovation and enterprise architecture, we want to hear from you! Role Overview Role: ServiceNow Architect (Solution / Technical / Platform) Experience: 7–10 Years Total IT | 3–5 Years in a ServiceNow Architect/Lead Role Location: (Pan India, Hybrid) Job Type: Full-Time What You’ll Do Platform Vision & Architecture: Lead the technical design, roadmap, and multi-instance strategy for the ServiceNow platform while enforcing Out-of-Box (OOTB) best practices. Enterprise Integrations: Architect robust, scalable integrations connecting ServiceNow with third-party enterprise tools using REST/SOAP APIs, IntegrationHub, MID Servers, and SSO. Governance & Code Quality: Define development standards, conduct technical design reviews, oversee update set deployments, and ensure platform health, security, and upgradeability. Module Delivery: Oversee hands-on architecture across core and emerging modules (ITSM, ITOM, CMDB/CSDM, HRSD, SPM, custom applications). Stakeholder Engagement: Translate complex business requirements into clear architectural blueprints and communicate solutions effectively to both technical teams and executive leadership. Key Requirements & Technical Skills Hands-on Development: Deep mastery of JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, Flow Designer, and Service Portal / UI Builder. Data Modeling & CMDB: Strong knowledge of Common Service Data Model (CSDM) standards and CMDB architecture. Security & Access Controls: Advanced knowledge of ACL rules, platform security models, domain separation, and role-based access. Leadership: Proven ability to mentor developers, guide technical delivery teams, and manage release governance. Education & Certifications Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Certifications: Certified System Administrator (CSA) Certified Application Developer (CAD) At least 1–2 Certified Implementation Specialist (CIS) certifications (e.g., ITSM, ITOM, HRSD, CSM)