Program Manager II, Retail Business Services

Are you passionate about transforming vendor experiences through technology and innovation? Join our team to own the Vendor Experience (VX) charter for Retail by Amazon Sellers (RBS) and establish RBS as a key contributor to Worldwide VX goals across Amazon. This role offers a unique opportunity to work at the intersection of business and technology, improving vendors' experience while working with Amazon support. You'll leverage generative AI to propose and implement long-term solutions that drive meaningful impact. In this role, you'll own program goals towards vendor support experience enhancement, working closely with tech and product leaders to influence critical trade-off decisions. You'll drive cross-functional initiatives that contribute to executive leadership team goals of vendor