Service Coordinator
Tucker Parker Smith Group TPS Group · San Diego, California, United States
FULL TIME
Job Description
Service Coordinator IIILocation: San Diego, CA (Hybrid – 92109)Pay Rate: $30–$34 per hourAssignment Length: 1-year W2 assignment (with potential to extend or convert)
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Position OverviewOn behalf of our client, a San Diego-based public utility company, we are seeking a detail-oriented and customer-focused Service Coordinator III to support daily operations, customer service activities, and special utility-related projects. This role plays a key part in coordinating services, supporting cross-functional teams, and ensuring a positive customer experience.
Key ResponsibilitiesAnswer inbound customer calls related to utility services, including service sign-ups, documentation requirements, and scheduling.Coordinate day-to-day activities for cross-functional team members within the Customer Service Department.Serve as a point of contact for customer inquiries, ensuring timely follow-up and resolution.Assist with service request tracking, data entry, and maintenance of customer records.Prepare and update reports, spreadsheets, and documentation using MS Excel and Word.Support special projects and process improvements as assigned.Ensure compliance with internal procedures, timelines, and service-level expectations. xzbcwsv
Qualifications2–4 years of experience as a Service Coordinator or Customer Service RepresentativeStrong organizational and time-management skills with the ability to handle multiple prioritiesExcellent written and verbal communication skillsProficiency in MS Excel and MS WordAbility to work independently as well as collaboratively within a team environment
To be considered, please submit your resume in Word or PDF format.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Position OverviewOn behalf of our client, a San Diego-based public utility company, we are seeking a detail-oriented and customer-focused Service Coordinator III to support daily operations, customer service activities, and special utility-related projects. This role plays a key part in coordinating services, supporting cross-functional teams, and ensuring a positive customer experience.
Key ResponsibilitiesAnswer inbound customer calls related to utility services, including service sign-ups, documentation requirements, and scheduling.Coordinate day-to-day activities for cross-functional team members within the Customer Service Department.Serve as a point of contact for customer inquiries, ensuring timely follow-up and resolution.Assist with service request tracking, data entry, and maintenance of customer records.Prepare and update reports, spreadsheets, and documentation using MS Excel and Word.Support special projects and process improvements as assigned.Ensure compliance with internal procedures, timelines, and service-level expectations. xzbcwsv
Qualifications2–4 years of experience as a Service Coordinator or Customer Service RepresentativeStrong organizational and time-management skills with the ability to handle multiple prioritiesExcellent written and verbal communication skillsProficiency in MS Excel and MS WordAbility to work independently as well as collaboratively within a team environment
To be considered, please submit your resume in Word or PDF format.
Details
| Company | Tucker Parker Smith Group TPS Group |
| Location | San Diego, California, United States |
| Type | FULL TIME |
| Niche | general |
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