Account Director

Net2Source (N2S) · India

N2S is seeking an experienced and strategic Account Director to drive client success, revenue growth, and long-term partnerships across key accounts. The ideal candidate will have a proven track record of managing large enterprise relationships, identifying growth opportunities, leading account strategies, and collaborating with cross-functional teams to deliver exceptional business outcomes.

This role requires a consultative leader who can balance relationship management, account expansion, and operational excellence while serving as a trusted advisor to clients.

Location: Noida (Onsite)

Key Responsibilities

• Own and manage strategic client relationships across a portfolio of key accounts.
• Develop and execute account growth plans to drive revenue expansion and increased client engagement.
• Identify new business opportunities within existing accounts through cross-selling and upselling initiatives.
• Serve as the primary point of contact for executive-level client stakeholders.
• Lead account reviews, business planning sessions, and quarterly business reviews (QBRs).
• Partner with sales, recruiting, delivery, operations, and leadership teams to ensure successful client outcomes.
• Monitor account performance, customer satisfaction, and service delivery metrics.
• Negotiate contract renewals, amendments, and commercial agreements.
• Forecast revenue, maintain account pipelines, and provide regular business updates to leadership.
• Resolve escalations promptly while maintaining strong client relationships.
• Stay informed on industry trends, customer challenges, and competitive market conditions.

Qualifications

• Bachelor's degree in Business, Marketing, Management, or a related field.
• 10+ years of experience in Account Management, Client Services, Business Development, or Strategic Account Leadership within Staffing, Workforce Solutions, Professional Services, IT Services, Consulting, or Managed Services environments.
• Proven experience managing enterprise-level accounts and executive stakeholder relationships.
• Experience managing multi-million-dollar accounts and strategic partnerships.
• Strong ability to grow account revenue and exceed business objectives.
• Exceptional presentation, communication, and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Ability to travel as needed for client meetings and business reviews.

Why Join N2S?

At N2S, you'll be part of a global workforce solutions leader trusted by Fortune 500 companies and industry-leading organizations. We empower our leaders with the autonomy, resources, and support needed to make a meaningful impact while fostering a culture of collaboration, innovation, and continuous growth.

As an Account Director, you'll have the opportunity to:

• Build and expand strategic client partnerships.
• Influence business outcomes at the executive level.
• Collaborate with high-performing sales, recruiting, and delivery teams.
• Accelerate your career in a fast-growing organization with significant growth opportunities.
• Be recognized and rewarded for driving customer success and revenue growth.

If you are a relationship-driven professional with a passion for client success, business growth, and strategic account management, we'd love to hear from you.

Apply by sending your resume to: sharma.anika@net2source.com