Application Support and Maintenance - Healthcare Provider (Clinical Core - Clinical Operations)

JOB DESCRIPTION Req ID: We are currently seeking a Application Support and Maintenance - Healthcare Provider (Clinical Core - Clinical Operations) to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Roles & Responsibilities: - Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support. - Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis for recurring issues. - Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs; perform regular maintenance, patch validation, and upgrades in coordination with vendo