Account Manager - Food & Ingredients
Xenon arc · Seattle, Washington, United States
FULL TIMEpermanent
Job Description
About Xenon arc At Xenon arc, we’re transforming how producers connect with their customers.
Ensure you read the information regarding this opportunity thoroughly before making an application.
We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job SummaryThe Account Manager is the primary point of contact for a set of defined transactional & mainstay customers and is responsible for identifying new business opportunities, building strategic partnerships, and expanding our market presence. The role focuses on nurturing existing relationships, driving new opportunity conversion with existing or prospective customers, addressing customer needs, and ensuring long-term business retention and growth.
FLSA ClassificationNon-exempt
Reports toCommercial Director
Essential Job DutiesCustomer Relationship Management & Sales Outreach:Build and maintain long-term, trusted relationships with assigned customers & prospectsServe as a strategic advisor, understanding customer business goals and objectives while proactively addressing customer issues, concerns, or complaints with a sense of urgencyRegularly meet with customers to review base performance and identify new growth opportunitiesActively seek opportunities to expand wallet share within existing accountsDeliver biannual in-person customer business reviews on key strategic accountsSales Planning & Strategy:Develop and execute a territory sales plan in line with company goals and market trendsDevelop and implement strategic account plans for key customersMaintain a deep understanding of industry trends, competition, and customer needsUtilize a consultative sales approach to identify customer pain points and offer relevant value-added solutionsNegotiation & Closing:Prepare and present proposals, negotiate terms, and close deals to meet or exceed sales territory quotasBuild long-term relationships with customers to foster loyalty and repeat businessHandle customer objections effectively and turn challenges into opportunitiesCE Data Management & ReportingRecord all customer interactions, progress, and follow-ups in CE to ensure accurate dataMaintain an up-to-date sales pipeline in CEPrepare sales forecasts & performance reports for the Commercial LeaderAnalyze sales data to identify trends & opportunities for improvementPipeline & Opportunity Management:Maintain an organized pipeline of opportunities, ensuring all sales activities, communications, and progress are logged in CEQualify leads based on specific criteria and prioritize high-potential opportunitiesConsistently follow up with prospects to nurture them through the sales process
Basic Qualifications:Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or equivalent relevant experience2+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus!Intermediate proficiency using Microsoft Office Suite is requiredProven experience in customer management, including effective communication and negotiation skills, requiredAbility to prioritize work for multiple tasks, projects, and deadlinesEntrepreneurial spirit with strong adaptability, creativity, and drive to succeedStrong team player; motivated and extremely customer centric
Location & CommitmentsFull-time, permanentHybrid PositionReport to office HQ in Bellevue, WA 4 days a week and works 1 day from home.
Compensation$65,000 to $85,000 (Based on experience) + bonus
BenefitsWe offer competitive benefits: 2 medical plan offering with generous employer contributions, 100% employer paid dental, and vision for employees, and 401k with company match. xzbcwsv Vacation – Annual accrual is 80 hours, prorated based on start date.Sick Time – 1 hour for every 40 hours workedPaid Holidays - New Year’s Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve & Christmas Day
Physical DemandsMust be able to remain in a stationary positionMust be able to operate a computer
Travel RequiredMinimal (up to 10%)
Ensure you read the information regarding this opportunity thoroughly before making an application.
We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job SummaryThe Account Manager is the primary point of contact for a set of defined transactional & mainstay customers and is responsible for identifying new business opportunities, building strategic partnerships, and expanding our market presence. The role focuses on nurturing existing relationships, driving new opportunity conversion with existing or prospective customers, addressing customer needs, and ensuring long-term business retention and growth.
FLSA ClassificationNon-exempt
Reports toCommercial Director
Essential Job DutiesCustomer Relationship Management & Sales Outreach:Build and maintain long-term, trusted relationships with assigned customers & prospectsServe as a strategic advisor, understanding customer business goals and objectives while proactively addressing customer issues, concerns, or complaints with a sense of urgencyRegularly meet with customers to review base performance and identify new growth opportunitiesActively seek opportunities to expand wallet share within existing accountsDeliver biannual in-person customer business reviews on key strategic accountsSales Planning & Strategy:Develop and execute a territory sales plan in line with company goals and market trendsDevelop and implement strategic account plans for key customersMaintain a deep understanding of industry trends, competition, and customer needsUtilize a consultative sales approach to identify customer pain points and offer relevant value-added solutionsNegotiation & Closing:Prepare and present proposals, negotiate terms, and close deals to meet or exceed sales territory quotasBuild long-term relationships with customers to foster loyalty and repeat businessHandle customer objections effectively and turn challenges into opportunitiesCE Data Management & ReportingRecord all customer interactions, progress, and follow-ups in CE to ensure accurate dataMaintain an up-to-date sales pipeline in CEPrepare sales forecasts & performance reports for the Commercial LeaderAnalyze sales data to identify trends & opportunities for improvementPipeline & Opportunity Management:Maintain an organized pipeline of opportunities, ensuring all sales activities, communications, and progress are logged in CEQualify leads based on specific criteria and prioritize high-potential opportunitiesConsistently follow up with prospects to nurture them through the sales process
Basic Qualifications:Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or equivalent relevant experience2+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus!Intermediate proficiency using Microsoft Office Suite is requiredProven experience in customer management, including effective communication and negotiation skills, requiredAbility to prioritize work for multiple tasks, projects, and deadlinesEntrepreneurial spirit with strong adaptability, creativity, and drive to succeedStrong team player; motivated and extremely customer centric
Location & CommitmentsFull-time, permanentHybrid PositionReport to office HQ in Bellevue, WA 4 days a week and works 1 day from home.
Compensation$65,000 to $85,000 (Based on experience) + bonus
BenefitsWe offer competitive benefits: 2 medical plan offering with generous employer contributions, 100% employer paid dental, and vision for employees, and 401k with company match. xzbcwsv Vacation – Annual accrual is 80 hours, prorated based on start date.Sick Time – 1 hour for every 40 hours workedPaid Holidays - New Year’s Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve & Christmas Day
Physical DemandsMust be able to remain in a stationary positionMust be able to operate a computer
Travel RequiredMinimal (up to 10%)
Details
| Company | Xenon arc |
| Location | Seattle, Washington, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |