Sales & Account Manager

Tech Avenue Pvt Ltd · Islamabad, Islamabad Capital Territory, Pakistan

The Sales & Account Manager will be responsible for end‑to‑end business development and account management, covering lead generation, client engagement, sales closure, and coordination for project execution. The role requires strong client‑facing presence, continuous follow‑ups, and active participation in commercial and initial technical discussions, while coordinating with internal technical teams for detailed execution.

Key Responsibilities

• Actively identify and pursue new business opportunities across assigned accounts and sectors (not limited to defense).
• Conduct soft calling, client visits, and relationship‑building activities to generate leads.
• Maintain an updated pipeline of prospects and opportunities.
• Proactively visit potential and existing clients on a regular basis and keep management informed in advance of planned visits.
• Act as the primary point of contact for assigned clients.
• Build strong, long‑term relationships through consistent engagement and follow‑ups.
• Ensure timely responses, professional conduct, and punctuality in all client interactions.
• Maintain regular communication with clients to understand evolving needs and expectations.
• Lead initial commercial and high‑level technical discussions with clients.
• Present company capabilities, solutions, and value propositions confidently.
• Ensure sales pitches are aligned with current and updated technologies.
• Stay informed about industry trends, solutions, and offerings to maintain credibility with clients.
• Coordinate with pre‑sales and technical teams for BOQ sizing and solution alignment based on client requirements.
• Arrange and participate in meetings between clients and internal technical/pre‑sales teams as required.
• Attend pre‑bid meetings, technical openings, and financial openings along with relevant team members.
• Ensure clarity of scope, timelines, and commercial terms before proposal submission.
• Manage the complete sales cycle from lead qualification to deal closure.
• Support negotiations, contract finalization, and approval processes.
• Ensure all contractual and commercial requirements are clearly communicated to internal teams.
• Remain engaged post-contract signing to ensure smooth handover and execution.
• Actively monitor project progress and coordinate with internal teams to meet deliverables.
• Address and resolve client concerns related to timelines, scope, or deliverables.
• Facilitate meetings, presentations, POCs, and review sessions with clients as required.
• Coordinate with internal teams for invoicing and payment follow‑ups.
• Ensure timely recovery of payments and closure of accounts.
• Escalate risks or delays proactively to management.
• Provide regular updates on leads, client visits, meetings, and project status.
• Maintain accurate records of client interactions and sales activities.
• Demonstrate professional discipline, accountability, and ownership of assigned accounts.